Donation Refund & Cancellation Policy

This is a donation refund policy of Smart Village Movement to guarantee reasonable and transparent processing of refund requests of donations as digital payments are becoming more frequent.

Smart Village Movement expects all donors to work out due care and tirelessness when making donations. Smart Village Movement also recognizes that a donor may make a donation wrongly, or donors may alter their minds.

Smart Village Movement will examine each request for a donation refund and endeavor to make the refund. Smart Village Movement may also seek further information/documents, and donors must co-operate in this regard.

However, Smart Village Movement is not obligated to make donation refunds. It may, at its discretion, refuse any requests for refund of donations, mainly if we have already issued a tax exemption certificate in the donors’ name.

However, If you would like your donation made to Smart Village Movement to be refunded,

  • You must send the cancellation request by writing an email to Smart Village Movement at admin@smartvillagemovement.org, and your request must be raised within 15 (fifteen) days from the date of donation, i.e., the date on which you: Donated online, electronically, or through other means, OR
  • You may hand over the cheque/demand draft to Smart Village Movement or someone authorized by Smart Village Movement for this purpose, OR
  • Despatch the cheque/demand draft to Smart Village Movement by other means.

The written request stating the reason for cancellation of donation must contain all the following details :

  • Date of donation
  • Donation amount
  • If you donated online, please provide the Donation-ID along with your name
  • If you donated through cheque/draft, please provide Cheque/Draft no.
  • If you donated through a credit card, please provide Credit Card no. (last four digits only).

Once the details regarding the cancellation are matched and confirmed, the amount will be credited back to the owner within a time frame of 7-10 working days.

In case of an individual with no email access, the written request for cancellation of donation must be sent to the address mentioned below:

Smart Village Movement in Alliance with Berkeley Haas – USA
Smart Village Movement
11760 Central Ave Suite 204. Chino, CA 91710
Our tax ID number is 824591843
Contact No:  +1 909-464-9877
Email ID: admin@smartvillagemovement.org

Smart Village Movement In Alliance with Berkeley Haas – India
Smart Village Movement
1-184 Opposite Riverside School, Moripodu, East Godavari-533250, Andhra Pradesh
Our Unique Registration Number is – AAYAS5549PF20220
Contact No: +91 9939310995
Email ID: admin@smartvillagemovement.org

All decisions of Smart Village Movement in this regard will be final and binding on the donor.